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[1]柳昭羽王雪周文华李菁陈思刘明畅王萧冉郭娜.互联网医院背景下互联网护士站建设实践[J].中国卫生质量管理,2025,32(10):22-25.[doi:10.13912/j.cnki.chqm.2025.32.10.05]
　LIU Zhaoyu,WANG Xue,ZHOU Wenhua.Construction Practice of Internet Nurse Station in the Context of Internet Hospitals[J].Chinese Health Quality Management,2025,32(10):22-25.[doi:10.13912/j.cnki.chqm.2025.32.10.05]

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互联网医院背景下互联网护士站建设实践

《中国卫生质量管理》[ISSN:1006-7515/CN:CN 61-1283/R] 卷: 32 期数: 2025年10期页码: 22-25 栏目: 特别关注出版日期: 2025-10-15

Title:: Construction Practice of Internet Nurse Station in the Context of Internet Hospitals

作者:: 柳昭羽王雪周文华李菁陈思刘明畅王萧冉郭娜; 中国医学科学院北京协和医院

Author(s):: LIU Zhaoyu; WANG Xue; ZHOU Wenhua; Peking Union Medical College Hospital

关键词:: 互联网医院; 互联网护士站; 互联网诊疗; “互联网+护理服务”

Keywords:: Internet Hospital; Internet Nurse Station; Internet Diagnosis and Treatment; "Internet + Nursing Services"

分类号:: R197.3

DOI:: 10.13912/j.cnki.chqm.2025.32.10.05

文献标志码:: B

摘要:: 互联网诊疗以线上沟通为基础，某院从解决互联网医院服务中医患在线实时沟通不畅这一问题出发，借助信息技术，建立了互联网护士站。从组织架构、系统建设、人员配备、工作职责、考核机制、管理机制等方面，阐述互联网护士站的建设、运行及成效，为互联网医院的建设与发展提供借鉴。

Abstract:: Internet diagnosis and treatment is grounded in online communication. To address the issue of inadequate real-time online communication between doctors and patients in the services provided by an Internet hospital, a certain hospital has established an internet nurse station leveraging information technology. This paper elaborates on the construction, operation, and effectiveness of the internet nurse station from the perspectives of organizational structure, system development, staffing, job responsibilities, assessment mechanisms, and management mechanisms, providing references for the construction and development of internet hospitals.

参考文献/References:

［1］王政,王萍,曹洋.新时代“互联网+医疗健康管理”互联网医院建设及发展探讨［J］.中国医院管理,2020,40(11):90-92.［2］姚刚,葛帅,苏宇,等.公立医院互联网医院服务体系建设探索与思考［J］.中国医院,2022,26(1):6-8.［3］张世翔,黄天翔,冯瀛尹.以高水平互联网医院建设实现医院高质量医疗服务策略研究［J］.中国医院,2024,28(7):7-11.［4］白剑峰.建设健康中国保障人民健康（奋进强国路阔步新征程）［EB/OL］.(2024-09-30)［2025-07-01］. http://sn.people.com.cn/n2/2024/0930/c186331-40995018.html.［5］孙国强,由丽孪,陈思,等.互联网+医疗模式的初步探索［J］.中国数字医学,2015,10(6):15-18.［6］孙国强,由丽孪,陈思,等.移动互联网医院信息安全等级保护的应用与实践［J］.中国数字医学,2019,14(8):94-96.［7］中华人民共和国国家互联网信息办公室.北京首家互联网医院正式获批［EB/OL］.(2021-03-31)［2024-06-05］. https://www.cac.gov.cn/2021-03/31/c_1618767469378231.htm.［8］许大国,吴汉森,姚瑶,等.推行PDCA循环的做法与体会［J］.中国卫生质量管理,2022,29(8):52-56.［9］许辉,张志霞,方鹏骞.智慧化医院视角下公立医院门诊服务流程管理及其优化策略［J］.中国医院,2024,28(11):85-89.［10］马玉芬,朱丽筠,鲁乔丹,等.专科护理门诊的创新发展路径研究［J］.中国护理管理,2020,20(10):1441-1444.［11］柳昭羽,王雪,刘海民,等.北京协和医院互联网诊疗服务实践探索［J］.中国卫生质量管理,2023,30(5):76-80.

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更新日期/Last Update: 2025-10-15