《中国卫生质量管理》[ISSN:1006-7515/CN:CN 61-1283/R]
卷:
第24卷
期数:
2017年03期
页码:
51-53
栏目:
医疗质量
出版日期:
2017-05-28
- 作者:
-
叶丽艳 张永轻 马薇 马艳宁 沈跃云 张樱 杨继勇 张有江 罗燕萍
-
解放军总医院
- 关键词:
-
精益六西格玛; 微生物实验室; 检验流程; 流程优化
- Keywords:
-
Lean Six Sigma; Microbiological Laboratory; Testing Process; Process Optimization
- DOI:
-
10.13912/j.cnki.chqm.2017.24.3.18
- 摘要:
-
运用精益六西格玛，采用新的“定义-测量-分析-改进-控制”流程（DMAIC Ⅱ），对微生物实验室检验流程全过程的数据进行收集、统计、分析，透过繁杂的问题表象查找问题根源，依此来改善工作流程，去除浪费，提高微生物检验的工作效率，提升医疗服务质量和医院管理效能。
- Abstract:
-
The data on the full testing process in microbiology laboratory was collected and analyzed by using the Lean Six Sigma management method with a new "definition-measurement-analysis-improvement-control" process (DMAIC Ⅱ). The root causes of the problem were found out and identified through complex problems, and it was taken as evidence for improvement of the work process, remove of waste, improvement of the efficiency of microbiological testing, which improved the quality of medical services and hospital management effectiveness.
更新日期/Last Update:
2017-05-28
