[1]郑雅婷谢春燕杜婵苹.医院行政管理人员职业倦怠影响因素调查研究[J].中国卫生质量管理,2024,31(03):051-55.[doi:10.13912/j.cnki.chqm.2024.31.3.13]
 ZHENG Yating,XIE Chunyan,DU Chanping.Influencing Factors of Occupational Burnout among Hospital Administrative Personnel[J].Chinese Health Quality Management,2024,31(03):051-55.[doi:10.13912/j.cnki.chqm.2024.31.3.13]
点击复制

医院行政管理人员职业倦怠影响因素调查研究()
分享到:

《中国卫生质量管理》[ISSN:1006-7515/CN:CN 61-1283/R]

卷:
第31卷
期数:
2024年03期
页码:
051-55
栏目:
服务质量
出版日期:
2024-03-15

文章信息/Info

Title:
Influencing Factors of Occupational Burnout among Hospital Administrative Personnel
作者:
郑雅婷谢春燕杜婵苹
广东省妇幼保健院
Author(s):
ZHENG YatingXIE ChunyanDU Chanping
Guangdong Women and Children Hospital
关键词:
医院行政管理人员职业倦怠影响因素
Keywords:
Hospital AdministratorsOccupational BurnoutInfluencing Factors
分类号:
R197.32
DOI:
10.13912/j.cnki.chqm.2024.31.3.13
文献标志码:
A
摘要:
目的分析诱发医院行政管理人员职业倦怠的危险因素,预防医院行政管理人员的职业倦怠。方法选取行政管理人员120名,采集一般资料,采用职业倦怠问卷评估受试者的职业倦怠水平,采用职业认同感问卷评估职业认同感。结果医院行政管理人员存在中度倦怠,从业年限、学历、技术职称和周均工作时间是导致职业倦怠的因素。结论受调查的医院行政管理人员普遍存在职业倦怠,采取措施预防医院行政管理人员的职业倦怠具有重要意义。
Abstract:
ObjectiveTo analyze the risk factors of inducing occupational burnout of hospital administrative personnel and prevent job burnout of hospital administrative personnel.Methods120 administrative personnel were selected to collect general data. Occupational burnout questionnaire was used to evaluate the level of occupational burnout of the subjects. Occupational identity questionnaire was used to evaluate occupational identity.ResultsThe hospital administrative staff had moderate burnout, and the working years, educational background, technical title and weekly average working time were the factors leading to burnout.Conclusion Occupational fatigue was common among the included hospital administrative personnel. It is of great significance to take measures to prevent occupational burnout of hospital administrative personnel.

参考文献/References:

[1]LIU Y, AUNGSUROCH Y, GUNAWAN J, et al. Job stress, psychological capital, perceived social support, and occupational burnout among hospital nurses[J]. J Nurs Scholarsh,2021, 53(4): 511-518. [2]柯颖达,陈宏,苏家春,等. 实施员工关爱计划保障医务人员职业安全与健康[J]. 中国卫生质量管理,2022,29(9): 91-94.[3]朱清,彭兰雅,彭一,等. 医务人员医患沟通能力及防御性医疗行为影响因素的结构方程模型研究[J]. 中国卫生质量管理,2023, 30(1): 56-61. [4]李怡. 新医改形势下公立医院行政人员管理现状与思考[J]. 中国卫生质量管理,2018,25(3):92-95.[5]叶俊英,王欢,吴 昊,等. 医师职业倦怠影响因素的meta分析[J]. 中国卫生质量管理,2018,25(4):70-74. [6]王娜,王军,纪媛媛. 规范化培训的护士压力源及职业倦怠的调查[J]. 职业与健康,2020, 36(5): 589-592. [7]梅松丽, 宋千千, 苑佟爽, 等. 工作环境对拉萨市某三甲医院医务人员职业倦怠的影响[J].医学与社会,2023,36(8):129-133.[8]陈淼, 陶梦君, 耿晨晨, 等. 突发公共卫生事件下医务人员职业倦怠现状及其影响因素分析[J]. 沈阳医学院学报, 2023, 25(4): 361-366.[9]TEO I, CHAY J, CHEUNG YB, et al. Healthcare worker stress, anxiety and burnout during the COVID-19 pandemic in Singapore: a 6-month multi-centre prospective study[J]. PLoS One,2021, 16(10): e0258866. [10]RODRIGUEZ-GARCIA MC, MARQUEZ-HERNANDEZ VV, BELMONTE-GARCIA T, et al. Original research: how magnet hospital status affects nurses, patients, and organizations: a systematic review[J]. Am J Nurs,2020, 120(7): 28-38. [11]刘铭, 孙喜琢, 王箭, 等. 基层医疗机构基本公共卫生服务人员核心能力量表的构建[J].中国农村卫生事业管理, 2022,42(12):878-884.[12]CHEN X, JING L, WANG H, et al. How medical staff alleviates job burnout through sports involvement: the mediating roles of health anxiety and self-efficacy[J]. Int J Environ Res Public Health,2022, 19(18): 11181. [13]李俊龙,白青松,梁亦可,等. 工作倦怠对自贡市三级公立医院行政管理人员离职倾向的影响[J]. 现代预防医学,2019, 46(22): 4136-4140.[14]CAO Y, GAO L, FAN L, et al. The influence of emotional intelligence on job burnout of healthcare workers and mediating role of workplace violence: a cross sectional study[J]. Front Public Health,2022, 10: 892421. [15]吕路. 医院行政管理人员职业倦怠与对策探讨[J].文化创新比较研究,2020,4(8):19-20.[16]DORDUNOO D, AN M, CHU MS, et al. The impact of practice environment and resilience on burnout among clinical nurses in a tertiary hospital setting[J]. Int J Environ Res Public Health,2021, 18(5): 2500. [17]阿苏日. 公立医院行政管理人员职业倦怠及其影响因素研究[D]. 呼和浩特:内蒙古师范大学, 2021.[18]诸静,胡国栋. 职业倦怠对医院行政管理人员职业认同感的影响[J]. 西南国防医药,2016, 26(1): 113-115.[19]严亚玲, 陈剑函, 郭壹凡. 工作压力源在广州市三甲医院行政管理人员工作控制感与职业倦怠间的中介效应[J]. 中国医院, 2022, 26(9): 50-52.[20]张曼华, 罗军, 张清标, 等. 医院行政管理人员职业倦怠的影响因素调查研究[J]. 中国卫生标准管理, 2023, 14(10): 5-9.[21]严亚玲. 三甲医院行政管理人员工作控制感、工作压力源和职业倦怠的关系研究[D]. 广州:南方医科大学, 2021.[22]BARRETT AK, FORD J, ZHU Y. Communication overload in hospitals: exploring organizational safety communication, worker job attitudes, and communication efficacy[J]. Health Commun,2022, 29: 1-15. [23]蒋春梅. 基于隐性缺勤的D医院行政管理人员职业倦怠研究[D]. 成都:西南交通大学, 2021.[24]单玉涛,张玲玲,郭健炜,等.急诊科医护人员职业倦怠原因分析:基于广州4家综合医院的质性研究[J].中国医院管理,2021,41(6):62-65.[25]张菁,李琴,张倩. 工作控制感在临床护理教师情绪智力与工作倦怠间的中介效应[J].护理学杂志,2017,32(4):67-69.

相似文献/References:

[1]刘莉燕,彭瑞琴,左爱芳,等.某院医护一体化协作与职业倦怠相关性研究[J].中国卫生质量管理,2016,23(04):065.[doi:10.13912/j.cnki.chqm.2016.23.3.22]
[2]柯颖达 苏家春*耿道颖 卢霏.上海市三甲医院医务人员职业压力与倦怠调查及对策研究[J].中国卫生质量管理,2016,23(05):012.[doi:10.13912/j.cnki.chqm.2016.23.5.04]
[3]喻文菡陶红兵*林小军王曼丽.医护人员工作负荷与医疗质量和安全的相关性探讨[J].中国卫生质量管理,2017,24(01):023.[doi:10.13912/j.cnki.chqm.2017.24.1.07]
[4]叶俊英 王欢 吴昊 张华 马翔宇 张文华.医师职业倦怠影响因素的meta分析[J].中国卫生质量管理,2018,25(04):070.[doi:10.13912/j.cnki.chqm.2018.25.4.23]
[5]邹鎔何静王晓琦郭炫麟.北京市某中医医院医生医患关系和职业倦怠相关性研究[J].中国卫生质量管理,2023,30(11):015.[doi:10.13912/j.cnki.chqm.2023.30.11.04 ]
 ZOU Rong,HE Jing,WANG Xiaoqi.The Relationship Between Doctor-Patient Relationship and Job Burnout in a Traditional Chinese Medicine Hospital in Beijing[J].Chinese Health Quality Management,2023,30(03):015.[doi:10.13912/j.cnki.chqm.2023.30.11.04 ]
[6]吴思婷王春立王莉陈芳娇张颖李怡.儿童血液肿瘤科护士护理缺失现状及影响因素研究[J].中国卫生质量管理,2024,31(01):038.[doi:10.13912/j.cnki.chqm.2024.31.1.09]
 WU Siting,WANG Chunli,WANG Li.The Current Situation and Influencing Factors of Nurses’ Lack of Nursing Care in Pediatric Hematologic Oncology Department[J].Chinese Health Quality Management,2024,31(03):038.[doi:10.13912/j.cnki.chqm.2024.31.1.09]

更新日期/Last Update: 2024-03-15