[1]郎红娟陈素兰张娜雷巧玲.护理不良事件管理实践[J].中国卫生质量管理,2016,23(05):67-69.[doi:10.13912/j.cnki.chqm.2016.23.5.20]

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护理不良事件管理实践

《中国卫生质量管理》[ISSN:1006-7515/CN:CN 61-1283/R] 卷: 第23卷期数: 2016年05期页码: 67-69 栏目: 护理质量出版日期: 2016-09-28

作者:: 郎红娟陈素兰张娜雷巧玲; 第四军医大学唐都医院

关键词:: 护理不良事件; 电子上报; 扁平化; 零惩罚

Keywords:: Nursing Adverse Event; Electronic Reporting; Flat; Zero Punishment

DOI:: 10.13912/j.cnki.chqm.2016.23.5.20

摘要:: 建立护理不良事件电子上报系统，明确事件定义、分类及分级标准，严格按要求进行事件上报、分析与审核，实施护士—护士长—护理部的扁平化管理及主动上报零惩罚策略，使护理人员主动上报护理不良事件，方便了管理者对不良事件的实时监控，有利于护理质量持续改进。

Abstract:: The nursing electronic adverse event reporting system was established. The events definition, classification and grading standards were cleared. The events reporting, analysis and audit were strictly required, and the flat management of nurses, head nurse and nursing department was implemented with the strategy of zero punishment on initiative reporting, which made health care staff initiatively reporting adverse events, real-time monitoring of adverse events by manager, and was beneficial to continuous improvement of nursing quality.

参考文献/References:

［1］应向华，陈洁，陈英耀.加强风险管理保障病人安全［J］.中国卫生质量管理，2005，12（4）：90-92.

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更新日期/Last Update: 2016-09-28