[1]WEN Jing,LI Xiangyu,ZHAO Jing.Practice and Reflections on Enhancing Employee Voice Behavior Through Digital Suggestion Platforms[J].Chinese Health Quality Management,2026,33(3):91-94.[doi:10.13912/j.cnki.chqm.2026.33.3.20]
Copy
Practice and Reflections on Enhancing Employee Voice Behavior Through Digital Suggestion Platforms
Chinese Health Quality Management[ISSN 1006-7515/CN CN 61-1283/R] Volume:
33
Number of periods:
2026年3期
Page number:
91-94
Column:
问题与探索
Public date:
2026-03-15
- Title:
- Practice and Reflections on Enhancing Employee Voice Behavior Through Digital Suggestion Platforms
- CLC:
- R197.323
- DOI:
- 10.13912/j.cnki.chqm.2026.33.3.20
- Abstract:
- Against the backdrop of increasing emphasis on refinement and humanization in hospital organizational management, how to systematically inspiring and harnessing the collective wisdom of frontline staff has become a critical issue for enhancing hospital governance and operational efficiency. The "Shihua Shishuo" digital suggestion platform developed by Shanghai Tenth People’s Hospital represents an important practice aimed at promoting employee voice behavior and advancing intelligent management within the hospital. This study systematically elaborates on the platform’s establishment objectives, user interface design, processing workflow, and characteristics of suggestion content. It also analyzes the platform’s effectiveness mechanisms, concluding that the platform significantly enhances employee participation, optimizes organizational communication, and strengthens management responsiveness.
- References:
- ［1］梁 亮. 企业数字化建言平台特征影响员工建言行为机制及实施研究［D］. 哈尔滨：哈尔滨工业大学, 2022.［2］干燕丹, 狄建忠, 罗 莉, 等. 通过智慧管理改善员工沉默行为［J］. 中国卫生质量管理, 2022,29(3):96-99.［3］吕梦蝶. 企业数字化转型、工作意义感对员工建言的影响研究-组织公平感的调节作用［D］. 北京：北京化工大学, 2024.［4］王 彤, 张开平, 庄 明. 基于数字平台的全过程公众参与——结合平台数据与调查问卷的实证分析［J］. 公共管理评论, 2025,7(1):170-197.［5］龙雨晨, 鲁欣怡, 徐 娟, 等. 公立医院医生感知的科室氛围对建言行为的影响:建言风格的调节作用［J］. 中国卫生事业管理, 2025,42(3):268-272.［6］蒋小娟. A制造公司员工建言系统优化设计［D］. 上海：上海财经大学, 2021.［7］马贵梅, 马 红, 张 旭, 等. 基于扎根理论的员工建言质量研究：内容结构、测量与作用机制［J］. 管理评论, 2022,34(12):227-240.［8］LIANG J, FARH CIC, FARH J. Psychological antecedents of promotive and prohibitive voice: a two-wave examination［J］. Acad Manage J,2012,55(1):71-92.［9］韩 翼, 宗树伟. 建言行为与沉默行为关系的知识图谱研究［J］. 商业经济与管理, 2021(5):30-43.［10］符纯洁, 王思琴, 张 倩, 等. 组织回应策略促进员工后续建言的过程机制［J］. 财经理论与实践, 2023,44(2):114-121.［11］章 凯, 时金京, 罗文豪. 建言采纳如何促进员工建言:基于目标自组织视角的整合机制［J］.心理学报, 2020,52(2):229-239.［12］李方君, 王舒曼, 李爱梅, 等. 群体信息加工视角下团队建言有效性及作用机制:建言数量与质量的影响［J］. 心理科学进展, 2019,27(6):965-974.
- Similar References:
Memo
-
Last Update:
2026-03-15