[1]熊玉琦张新平朱小平施娣王蕾陈海红龚斐梁辰.互联网医患功能沟通质量测量工具开发与评价[J].中国卫生质量管理,2021,28(06):055-58.[doi:10.13912/j.cnki.chqm.2021.28.6.15 ]
　XIONG Yuqi,ZHANG Xinping,ZHU Xiaoping.Development and Evaluation of Quality Measurement Tool for Internet Doctor-Patient Instrumental Communication[J].Chinese Health Quality Management,2021,28(06):055-58.[doi:10.13912/j.cnki.chqm.2021.28.6.15 ]
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互联网医患功能沟通质量测量工具开发与评价
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《中国卫生质量管理》[ISSN:1006-7515/CN:CN 61-1283/R]

卷:
第28卷
期数:
2021年06期
页码:
055-58
栏目:
服务质量
出版日期:
2021-06-28

文章信息/Info

Title:
Development and Evaluation of Quality Measurement Tool for Internet Doctor-Patient Instrumental Communication
作者:
熊玉琦张新平朱小平施娣王蕾陈海红龚斐梁辰
武汉大学中南医院
Author(s):
XIONG Yuqi; ZHANG Xinping; ZHU Xiaoping
Zhongnan Hospital of Wuhan University, Wuhan
关键词:
互联网医疗; 医患沟通; 功能沟通; 沟通质量; 测量工具
Keywords:
Internet Medical Service;  Doctor-Patient Communication;  Instrumental Communication;  Communication Quality;  Measuring Tool
分类号:
R19
DOI:
10.13912/j.cnki.chqm.2021.28.6.15
文献标志码:
A
摘要:
“互联网+医疗健康”发展迅速，但医患沟通质量不高，且缺乏针对性测量工具。以高血压为例，遵循Hinkin量表开发步骤，开发了互联网医患功能沟通质量测量工具，包括患者信息收集质量、诊断信息提供质量、治疗决策制定质量、疾病及治疗相关行为促进质量4个维度共计25个条目。实证评价验证了其科学性，可以对互联网医患功能沟通质量进行测量，有助于提高我国互联网医患功能沟通质量水平。
Abstract:
The "Internet plus medical and health care" develops rapidly, but the quality of doctor-patient communication is not high and there is a lack of targeted measurement tools. Taking hypertension as an example, the Internet doctor-patient instrumental communication quality measurement tool was developed according to the development steps of the Hinkin scale, which included a total of 25 items in four dimensions, including the quality of patient information collection, the quality of diagnostic information provision, the quality of treatment decision making, and the quality of disease and treatment-related behavior promotion. Empirical evaluation verified its scientificity and it could measure the quality of Internet doctor-patient instrumental communication, which was helpful to improve the quality level of Internet doctor-patient instrumental communication in China.

参考文献/References:

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更新日期/Last Update: 2021-06-28