[1]刘锁 高欢 曹癸兰.2024年美国波多里奇国家质量奖获奖组织介绍:奇克索民族卫生部系统[J].中国卫生质量管理,2026,33(1):94-96.[doi:10.13912/j.cnki.chqm.2026.33.1.20]
LIU Suo,GAO Huan,CAO Guilan.Introduction to the 2024 Malcolm Baldrige National Quality Award Recipient:Chickasaw Nation Department of Health[J].Chinese Health Quality Management,2026,33(1):94-96.[doi:10.13912/j.cnki.chqm.2026.33.1.20]
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《中国卫生质量管理》[ISSN:1006-7515/CN:CN 61-1283/R]
卷:
33
期数:
2026年1期
页码:
94-96
栏目:
视窗2026
出版日期:
2026-01-15
- Title:
-
Introduction to the 2024 Malcolm Baldrige National Quality Award Recipient:Chickasaw Nation Department of Health
- 作者:
-
刘锁 高欢 曹癸兰
-
华中科技大学同济医学院附属协和医院
- Author(s):
-
LIU Suo; GAO Huan; CAO Guilan
-
Union Hospital,Tongji Medical College,Huazhong University of Science and Technology
-
- 关键词:
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波多里奇; 国家质量奖; 卓越绩效
- Keywords:
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Baldrige; National Quality Award; Excellence Performance
- 分类号:
-
R199
- DOI:
-
10.13912/j.cnki.chqm.2026.33.1.20
- 文献标志码:
-
B
- 摘要:
-
介绍了2024年美国波多里奇国家质量奖获奖组织:奇克索民族卫生部系统。介绍该卫生系统设置背景与愿景、使命和价值观。其闪光之处在于:作为服务奇克索人民的卫生系统,获得了美国联邦医疗保险和医疗补助服务中心五星综合评级,患者推荐意愿及总员工流动率居全美前10%,患者安全指标表现优异。
- Abstract:
-
This paper introduces the 2024 recipient of the Malcolm Baldrige National Quality Award in the United States: the Chickasaw Nation Department of Health. It details the background, mission, vision, and values of this healthcare system. Its notable achievements include: as a healthcare system serving the Chickasaw people, it has received a five-star overall rating from the U.S. Centers for Medicare and Medicaid Services, with patient recommendation willingness and total employee turnover rate ranking in the top 10% nationwide, and demonstrating outstanding performance in patient safety indicators.
更新日期/Last Update:
2026-01-15