[1]杨柳 李春明 刘佳心 马喆 黄光耀 张宇波.医院行政职能部门契约式绩效考核评价体系构建[J].中国卫生质量管理,2025,32(06):046-50.[doi:10.13912/j.cnki.chqm.2025.32.6.10]
 YANG Liu,LI Chunming,LIU Jiaxin.Construction of a Contractual Performance Appraisal and Evaluation System for Administrative Functional Departments in Hospitals[J].Chinese Health Quality Management,2025,32(06):046-50.[doi:10.13912/j.cnki.chqm.2025.32.6.10]
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医院行政职能部门契约式绩效考核评价体系构建()
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《中国卫生质量管理》[ISSN:1006-7515/CN:CN 61-1283/R]

卷:
第32卷
期数:
2025年06期
页码:
046-50
栏目:
绩效管理与医院高质量发展
出版日期:
2025-06-15

文章信息/Info

Title:
Construction of a Contractual Performance Appraisal and Evaluation System for Administrative Functional Departments in Hospitals
作者:
杨柳 李春明 刘佳心 马喆 黄光耀 张宇波
重庆大学附属肿瘤医院
Author(s):
YANG LiuLI ChunmingLIU Jiaxin
Chongqing University Cancer Hospital
关键词:
行政职能部门契约式绩效考核评价体系
Keywords:
Administrative Functional Departments Contractual Performance Appraisal Evaluation System
分类号:
R197
DOI:
10.13912/j.cnki.chqm.2025.32.6.10
文献标志码:
A
摘要:
目的构建科学、系统、可操作的行政职能部门绩效考评体系,促进医院行政职能部门持续提升工作质量。方法运用文献分析法、专家访谈法等分析职能部门绩效考核现状,从医院远景目标出发,融入“数字医院”和“医院文化”支撑保障,应用PDCA管理工具建立有针对性的职能部门绩效考核指标库,引入契约式绩效管理理论,各职能部门签订年度综合目标考评责任书。结果在契约式绩效考核指标体系有效运行下,深化衍生“1+9+5”干部履职考核体系,实现优质、高效、低耗的管理目标。结论行政职能部门契约式绩效考核评价体系能够有效调动职能部门工作积极性,促进医院可持续、高质量发展。
Abstract:
ObjectiveTo establish a scientific, systematic, and operable performance appraisal and evaluation system for administrative functional departments, aiming to promote continuous improvement in the quality of hospital administrative functional departments. MethodsBy employing literature analysis and expert interview, the current status of performance appraisal in functional departments was analyzed. Starting from the hospital’s long-term vision, the support and guarantees of "digital hospital" and "hospital culture" were integrated,a targeted performance appraisal indicator database for functional departments was established using the PDCA management tool. Additionally, by introducing contractual performance management theory, each functional department signed an annual comprehensive target evaluation responsibility agreement.ResultsUnder the effective operation of the contractual performance evaluation indicator system, a "1+9+5" cadre performance appraisal system was deepened, achieving the management goals of high quality, efficiency, and low consumption.Conclusion The contractual performance appraisal and evaluation system for administrative functional departments can effectively mobilize the work enthusiasm of functional departments and promote the sustainable and high-quality development of hospitals.

参考文献/References:

[1]王晔,田亚楠,凌坤,等.医院行政管理部门绩效考核体系构建研究[J].产业科技创新, 2023 ,5 (5):123-125.[2]杨冬,江灿,吴楠楠,等.公立医院职能部门契约式绩效考核指标体系构建与应用[J].中国卫生质量管理, 2023 ,30 (2):44-48.[3]杨晓燕, 赵国华,刘倩,等.基于多维度评价的公立医院职能部门绩效考核探索[J]. 办公室业务, 2023(10): 83-84.[4]杜娟,季湧,吴 剑,等.县级公立医院职能部门管理人员绩效考核指标体系构建[J].中国卫生质量管理,2022,29(2):88-91.[5]谢丽娜.浅析医院行政后勤部门绩效分配[J].财经界,2021(27):193-194.[6]何悦, 黄红兵,王竞沐,等.基于平衡计分卡的医院行政职能部门绩效考核体系构建研究[J].现代医院管理, 2023, 21(6):40-43.[7]朱凯音,熊季霞.公立医院绩效考核与分配研究热点及趋势分析[J]. 中国卫生质量管理, 2021, 28(10): 10-15.[8]杨柳, 吴范梅, 李春明,等.公立医院管理干部考核评价体系探索与实践[J]. 江苏卫生事业管理,2023 ,34 (5) 589-592.[9]石金莉.公立医院职能部门绩效管理现状与思考[J]. 继续医学教育, 2020, 34(11): 44-45.

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更新日期/Last Update: 2025-06-15