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[1]朱新青黄江杰黄远球.医疗护理员规范化管理模式探索与实践[J].中国卫生质量管理,2025,32(06):51-55.[doi:10.13912/j.cnki.chqm.2025.32.6.11]
　ZHU Xinqing,HUANG Jiangjie,HUANG Yuanqiu.Exploration and Practice of a Standardized Management Model for Nursing Assistants[J].Chinese Health Quality Management,2025,32(06):51-55.[doi:10.13912/j.cnki.chqm.2025.32.6.11]

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医疗护理员规范化管理模式探索与实践

《中国卫生质量管理》[ISSN:1006-7515/CN:CN 61-1283/R] 卷: 32 期数: 2025年06期页码: 51-55 栏目: 护理质量出版日期: 2025-06-15

Title:: Exploration and Practice of a Standardized Management Model for Nursing Assistants

作者:: 朱新青黄江杰黄远球; 玉林市第一人民医院

Author(s):: ZHU Xinqing; HUANG Jiangjie; HUANG Yuanqiu; Yulin First People’s Hospital

关键词:: 医疗护理员; 规范化管理; 无陪护病房; 护理服务; 护理管理

Keywords:: Nursing Assistants; Standardized Management; Unaccompanied Wards; Nursing Services; Nursing Management

分类号:: R47

DOI:: 10.13912/j.cnki.chqm.2025.32.6.11

文献标志码:: B

摘要:: 医疗护理员是应对人口老龄化的关键力量。为了进一步改善护理服务，聚焦医疗护理员管理存在的结构性矛盾和发展困境，探索构建医疗护理员规范化管理长效机制，实施“培训强化（加法）、流程优化（减法）、人文增值（乘法）、风险防控（除法）”四个维度的管理举措，系统性破解陪护服务难题，实现了服务质量、管理效能与患者体验同步提升，为医疗机构医疗护理员规范化管理提供了可借鉴经验。

Abstract:: Nursing assistants are a crucial force in addressing the challenges posed by the aging population. To further improve nursing services, this study focuses on the structural contradictions and developmental dilemmas in the management of nursing assistants, explores the establishment of a long-term mechanism for standardized management of nursing assistants, and implements four-dimensional management initiatives: "training enhancement (addition), process optimization (subtraction), humanistic value addition (multiplication), and risk prevention and control (division)".These initiatives systematically address the challenges in companion care services, achieving synchronous improvements in service quality, management efficiency, and patient experience, and providing referential experience for the standardized management of nursing assistants in medical institutions.

参考文献/References:

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更新日期/Last Update: 2025-06-15