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[1]王燕婷蒋雪炳陈方桂俊芳严莉萌.虚拟数字人联合移动式智能采血系统改善患者就医体验[J].中国卫生质量管理,2025,32(04):23-26.[doi:10.13912/j.cnki.chqm.2025.32.4.06]
　WANG Yanting,JIANG Xuebing,CHEN Fang.Application of Virtual Digital Human Combined with Mobile Intelligent Blood Collection System to Improve Patient Medical Experience[J].Chinese Health Quality Management,2025,32(04):23-26.[doi:10.13912/j.cnki.chqm.2025.32.4.06]

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虚拟数字人联合移动式智能采血系统改善患者就医体验

《中国卫生质量管理》[ISSN:1006-7515/CN:CN 61-1283/R] 卷: 32 期数: 2025年04期页码: 23-26 栏目: 特别关注出版日期: 2025-04-15

Title:: Application of Virtual Digital Human Combined with Mobile Intelligent Blood Collection System to Improve Patient Medical Experience

作者:: 王燕婷蒋雪炳陈方桂俊芳严莉萌; 上海市皮肤病医院

Author(s):: WANG Yanting; JIANG Xuebing; CHEN Fang; Shanghai Dermatology Hospital

关键词:: 静脉采血; 虚拟数字人; 移动式智能采血系统; 健康教育; 护士培训; 采血车

Keywords:: Venous Blood Collection; Virtual Digital Human; Mobile Intelligent Blood Collection System; Health Education; Nurse Training; Blood Collection Vehicle

分类号:: R47

DOI:: 10.13912/j.cnki.chqm.2025.32.4.06

文献标志码:: B

摘要:: 目的探讨虚拟数字人联合移动式智能采血系统的应用效果。方法选取2024年2月—8月在上海市某专科医院皮肤科病区收治的中重度寻常性银屑病患者104例作为研究对象，一病区52例患者为对照组，二病区52例患者为实验组。对照组采用移动式智能采血系统联合责任护士口头健康宣教模式，实验组采用移动式智能采血系统联合虚拟数字人健康宣教模式，并将虚拟数字人纳入护士系统培训计划。比较两组静脉采血知识掌握率、患者满意度及护士健康宣教耗时。结果实验组患者静脉采血知识掌握率和满意度高于对照组患者，护士健康宣教耗时短于对照组（P均＜0.05），护士熟练掌握系统使用方法时间缩短至5 d。结论虚拟数字人联合移动式智能采血系统可以提高患者静脉采血知识掌握率和满意度，缩短护士健康宣教耗时，减轻护士培训负担，改善患者就医体验。

Abstract:: ObjectiveTo explore the application effects of a virtual digital human combined with a mobile intelligent blood collection system.MethodsA total of 104 patients with moderate-to-severe psoriasis vulgaris admitted to the dermatology ward of a specialized hospital in Shanghai from February to August 2024 were selected as study subjects. Fifty-two patients from Ward 1 served as the control group, and 52 patients from Ward 2 served as the experimental group. The control group received a mobile intelligent blood collection system combined with verbal health education delivered by the responsible nurse, while the experimental group received a mobile intelligent blood collection system combined with health education delivered by a virtual digital human. Additionally, the virtual digital human was used for system usage training for nurses. The knowledge mastery rate of venous blood collection, patient satisfaction, and the time spent on health education by nurses were compared between the two groups.ResultsThe experimental group showed higher knowledge mastery rate of venous blood collection and patient satisfaction compared to the control group, and the time spent on health education by nurses was shorter in the experimental group (all P<0.05). The time for nurses to become proficient in system usage was reduced to 5 days.Conclusion The application of a virtual digital human combined with a mobile intelligent blood collection system can improve patients’ knowledge mastery rate of venous blood collection and satisfaction, reduce the time spent on health education by nurses, alleviate the burden of nurse training, and enhance the patient medical experience.

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更新日期/Last Update: 2025-04-15