[1]朱婕 张葆康 徐淑华 牛爱荣.降低门诊血常规报告迟发率[J].中国卫生质量管理,2019,26(01):096-99.[doi:10.13912/j.cnki.chqm.2019.26.1.28]
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降低门诊血常规报告迟发率
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《中国卫生质量管理》[ISSN:1006-7515/CN:CN 61-1283/R]

卷:
第26卷
期数:
2019年01期
页码:
096-99
栏目:
QC小组平台
出版日期:
2019-01-28

文章信息/Info

作者:
朱婕 张葆康 徐淑华 牛爱荣
青岛市中心医院
关键词:
门诊血常规报告迟发率
Keywords:
Outpatient Blood Routine Examination Report Delayed Rate
DOI:
10.13912/j.cnki.chqm.2019.26.1.28
摘要:
样本周转时间(TAT)是反映临床检验结果是否及时、准时的重要指标。针对门诊血常规报告迟发难题开展QC小组活动,认为门诊血常规2报告迟发、复检标本迟发、扫码与接收间隔时间长为问题症结,运用关联图进行原因分析,制定要因确认表对末端因素逐一进行确认,针对要因从改变检测模式、加强培训与考核等4方面改进,使门诊血常规报告迟发率由7.21%降低为2.19%,提高了患者满意度,提升了检验科质量管理水平。
Abstract:
Turnaround Time is an important indicator to reflect whether the clinical test results are timely and on time. QC group activities were carried out for the delayed diagnosis of routine blood routine reports, and it was considered that the problems included the delayed outpatient blood routine report, the delayed retest specimens, the scan code and receive interval were long. The correlation analysis was used to analyze the causes and the cause confirmation table was established. The end factors were confirmed one by one, and the four factors were improved from aspects of the change of detection mode, strengthening training and assessment, so that the delayed rate of outpatient blood routine report was reduced from 7.21% to 2.19%, which improved patient satisfaction and improved the quality management level of the Laboratory Department.

参考文献/References:

[1]Fei Y,Zeng R,Wang W,et al.National survey on intra-laboratory turnaround time for some most common routine and stat laboratory analyses in 479 laboratories in China[J].Biochem Med,2015,25(2):213-221.

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更新日期/Last Update: 2019-01-28