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[1]陈烨侯旭敏黄海红.基于卓越绩效理念的肺癌诊疗服务过程管理与评价[J].中国卫生质量管理,2026,33(1):39-42.[doi:10.13912/j.cnki.chqm.2026.33.1.09]
　CHEN Ye,HOU Xumin,HUANG Haihong.Process Management and Evaluation of Lung Cancer Diagnosis and Treatment Based on the Concept of Excellence Performance[J].Chinese Health Quality Management,2026,33(1):39-42.[doi:10.13912/j.cnki.chqm.2026.33.1.09]

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基于卓越绩效理念的肺癌诊疗服务过程管理与评价

《中国卫生质量管理》[ISSN:1006-7515/CN:CN 61-1283/R] 卷: 33 期数: 2026年1期页码: 39-42 栏目: 医疗质量出版日期: 2026-01-15

Title:: Process Management and Evaluation of Lung Cancer Diagnosis and Treatment Based on the Concept of Excellence Performance

作者:: 陈烨侯旭敏黄海红; 上海市胸科医院/上海交通大学医学院附属胸科医院

Author(s):: CHEN Ye; HOU Xumin; HUANG Haihong; Shanghai Chest Hospital/Chest Hospital Affiliated to Shanghai Jiao Tong University School of Medicine

关键词:: 卓越绩效; 肺癌; 诊疗服务; 过程管理

Keywords:: Excellence Performance; Lung Cancer; Diagnosis and Treatment Services; Process Management

分类号:: R197.323

DOI:: 10.13912/j.cnki.chqm.2026.33.1.09

文献标志码:: B

摘要:: 推动肺癌规范化诊疗是肺癌防治的重要任务。上海市胸科医院通过引进卓越绩效理念，从过程识别、过程要求、过程设计、过程实施、过程改进等方面对肺癌诊疗服务进行过程管理，将卓越绩效理念与肺癌诊疗服务过程有机结合，建立贯通肺癌“防-筛-诊-治-康-访”全生命周期的医疗服务体系，使门诊服务、住院服务、科研管理、人力资源管理等方面均有所改善，推动了肺癌规范化管理水平提升。

Abstract:: Promoting standardized treatment for lung cancer is a crucial task in lung cancer prevention and treatment. The Shanghai Chest Hospital has introduced the concept of excellence performance and implemented process management in lung cancer diagnosis and treatment services from the aspects of process identification,process requirement, process design, process implementation, and process improvement. By organically integrating the excellence performance concept with the lung cancer diagnosis and treatment service process, the hospital has gradually established a medical service system that spans the entire life cycle of lung cancer, covering "prevention - screening - diagnosis - treatment - rehabilitation - follow-up". This has led to improvements in outpatient services, inpatient services, scientific research management, and human resource management, thereby enhancing the level of standardized management for lung cancer.

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更新日期/Last Update: 2026-01-15