[1]余镜秋耿格格汪晓凡朱春雪孙靖凯.中老年人机构正式照护服务感知风险现状及影响因素研究[J].中国卫生质量管理,2024,31(02):062-66.[doi:10.13912/j.cnki.chqm.2024.31.2.15]
 YU Jingqiu,GENG Gege,WANG Xiaofan.Current Situation and Influencing Factors of Perceived Risk of Formal Care Service in Institutions for Middle-Aged and Elderly People[J].Chinese Health Quality Management,2024,31(02):062-66.[doi:10.13912/j.cnki.chqm.2024.31.2.15]
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中老年人机构正式照护服务感知风险现状及影响因素研究()
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《中国卫生质量管理》[ISSN:1006-7515/CN:CN 61-1283/R]

卷:
第31卷
期数:
2024年02期
页码:
062-66
栏目:
服务质量
出版日期:
2024-02-15

文章信息/Info

Title:
Current Situation and Influencing Factors of Perceived Risk of Formal Care Service in Institutions for Middle-Aged and Elderly People
作者:
余镜秋耿格格汪晓凡朱春雪孙靖凯
北京中医药大学管理学院
Author(s):
YU JingqiuGENG GegeWANG Xiaofan
School of Management,Beijing University of Chinese Medicine
关键词:
中老年人正式照护非正式照护感知风险代际关系
Keywords:
Middle and Old Age Formal Care Informal Care Perceived Risk Intergenerational Relationship
分类号:
R197.3
DOI:
10.13912/j.cnki.chqm.2024.31.2.15
文献标志码:
A
摘要:
目的调查中老年人机构正式照护服务感知风险现状,分析影响因素,为建设老年友好型社会提供参考。方法于2020年11月—2021年2月,采用方便抽样法选取300名中老年人作为调查对象,使用一般人口学特征调查表、家庭代际关系问卷和机构正式照护服务感知风险问卷进行调查。结果中老年人机构正式照护服务感知风险条目均分为(2.70±0.97)分,家庭代际关系条目均分为(2.95±0.41)分。年龄、月收入和代际团结是中老年人机构正式照护服务感知风险的影响因素(P<0.05)。结论中老年人机构正式照护服务感知风险处于中等水平,主要担心选择机构正式照护会带来性能风险和财务风险。政府应优化政策环境,从供给侧方面改善机构运营发展条件;机构应对客户群体进行调研和评估,识别不同年龄段老年人照护需求,制订多样化的照护服务方案和风险预案。
Abstract:
ObjectiveTo investigate the perceived risk status of institutional formal care services for middle-aged and elderly people, analyze the influencing factors, and provide reference for building an age-friendly society.MethodsFrom November 2020 to February 2021, 300 middle-aged and elderly people were selected as survey objects by convenience sampling method, and the general demographic characteristics questionnaire, family intergenerational relationship questionnaire and institutional formal care service perceived risk questionnaire were used for investigation.ResultsThe items of perceived risk of formal care service in institutions for middle-aged and elderly people were scored (2.70±0.97) points, and the items of family intergenerational relationship were scored (2.95±0.41) points. Age, monthly income and intergenerational solidarity were the factors influencing the perceived risk of institutional formal care services for middle-aged and elderly people (P<0.05).Conclusion The perceived risk of institutional formal care service for middle-aged and elderly people was moderate, and the main concern was that choosing institutional formal care would bring performance risk and financial risk. The government should optimize the policy environment and improve the operation and development conditions of institutions from the supply side. Institutions should conduct research and assessment of customer groups, identify the care needs of elderly people of different ages, develop diversified care service plans and risk plans.

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更新日期/Last Update: 2024-02-15