[1]张静侯秀玉徐锡武蒋蕴雅.基于人口老龄化的三级医院预约挂号实践与思考[J].中国卫生质量管理,2021,28(06):014-16.[doi:10.13912/j.cnki.chqm.2021.28.6.04 ]
 ZHANG Jing,HOU Xiuyu,XU Xiwu.Practice and Thinking of Appointment Registration in Tertiary Hospitals Based on Aging of Population[J].Chinese Health Quality Management,2021,28(06):014-16.[doi:10.13912/j.cnki.chqm.2021.28.6.04 ]
点击复制

基于人口老龄化的三级医院预约挂号实践与思考
分享到:

《中国卫生质量管理》[ISSN:1006-7515/CN:CN 61-1283/R]

卷:
第28卷
期数:
2021年06期
页码:
014-16
栏目:
特别关注
出版日期:
2021-06-28

文章信息/Info

Title:
Practice and Thinking of Appointment Registration in Tertiary Hospitals Based on Aging of Population
作者:
张静侯秀玉徐锡武蒋蕴雅
北京医院
Author(s):
ZHANG JingHOU XiuyuXU Xiwu
Beijing Hospital
关键词:
预约挂号人口老龄化门诊管理医疗服务
Keywords:
Appointment Registration Population Aging Outpatient Management Medical Service
分类号:
R197.323;R743.3
DOI:
10.13912/j.cnki.chqm.2021.28.6.04
文献标志码:
B
摘要:
从人口老龄化的视角对三级医院预约挂号的实践现状进行了分析,介绍了北京医院在老年患者预约挂号便利服务方面的举措,从加强宣传引导、推动创新和个性化服务、提高资源整合等方面提出了进一步改进预约挂号服务的建议。
Abstract:
This paper analyzed the current practice of appointment registration in tertiary hospitals from the perspective of population aging, and introduced the measures on convenience service of appointment registration for elderly patients in Beijing Hospital. Suggestions were put forward to further improve the appointment registration service from the aspects of strengthening publicity and guidance, promoting innovation and personalized service, and improving the integration of resources.

参考文献/References:

[1]中国互联网络信息中心. 第46次《中国互联网络发展状况统计报告》[EB/OL].(2002-04-15)[2020-08-20]. http://www.cnnic.net.cn/hlwfzyj/hlwxzbg/hlwtjbg/202009/t20200929_71257.htm. [2]姜英玉,李前慧,钟源, 等.北京市中老年人群移动医疗服务APP认知及使用现状调查[J].医学与社会,2018,31(11):11-14. [3]邓燕玲.积极老龄化背景下老年媒体的发展策略[J].青年记者,2020(25):18-20. [4]陈书人,陈润钿,尹志坚, 等.老年病人预约挂号情况调查与对策[J].现代医院,2017,17(6):787-789,793. [5]余雪梅,乐虹,郝敏, 等.加强服务意识提高医疗服务质量[J].解放军医院管理杂志,2006,13(9):741-743. [6]张丽君.人文关怀在我国老年护理领域中的应用现状[J].中国城乡企业卫生,2017,32(3):26-28. [7]陈文沁.老龄化社会中的数字鸿沟与数字赋能[J].青年记者,2020(25):12-13. [8]盛怡,龚玉芳,吴惠静,等.智能化专家门诊精准预约模式的实践[J].中国卫生质量管理,2019,26(4):67-69.

更新日期/Last Update: 2021-06-28